We protect your data!

This Privacy Policy describes how Diameco (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from diameco.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Revision Date" and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

· Basic contact details including your name, address, phone number, email.

· Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

· Account information including your username, password, security questions.

· Shopping information including the items you view, put in your cart or add to your wish list.

· Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

· Companies who support our Site and Services, such as DynamicWeb or WebMax.

· Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

· When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

How We Use Your Personal Information

· Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

· Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

· Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

· Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Your individual rights

You have rights under General Data Protection Regulation. Some of the rights are complex, and not all the details have been included in our summaries. You should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under General Data Protection Regulations are:

• Right to Object

• Right of Access

• Right to be informed

• Right to Rectification

• Right to Erasure

• Right to Restrict Processing

• Right to Data Portability

In addition, residents of certain jurisdictions may have specific rights or may be entitled to additional specific notices about our privacy practices. The following sections provide those

jurisdiction-specific notices and describe those rights. If you are a resident of one of the following jurisdictions, please review the section about that jurisdiction.

Jurisdictions (listed alphabetically):

United States. If you are a resident of one of the following states, please see the relevant notice.

• California. If you are a resident of California

• California Consumer Privacy Act (CCPA): California legislators passed the CCPA in 2018. It gives Californians more control over the personal information businesses collect about them. Like the GDPR, the CCPA applies to companies outside the state that transact with or collect data from California residents. It only applies to businesses with gross revenues greater than $25 million or those that deal in significant amounts of personal information. https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?division=3.&part=4.&lawCode=CIV&title=1.81.5

•California Online Privacy Protection Act (CalOPPA): Proving how serious California is about privacy, the state has not one but two internet privacy laws. CalOPPA came into effect in 2004 and was the first state law in the country to make website privacy policies an obligation for site owners. Like the CCPA, it applies to anyone doing business or collecting data from Californians.

https://oag.ca.gov/sites/all/files/agweb/pdfs/cybersecurity/making_your_privacy_practices_public.pdf

• Colorado. If you are a resident of Colorado.

https://coag.gov/resources/colorado-privacy-act/

• Connecticut. If you are a resident of Connecticut,

https://www.cga.ct.gov/2022/act/pa/pdf/2022PA-00015-R00SB-00006-PA.pdf

• Utah. If you are a resident of Utah.

https://www.utah.gov/support/privacypolicy.html

Virginia. If you are a resident of Virginia. https://law.lis.virginia.gov/vacodefull/title59.1/chapter53/

How Long we Keep Information For

We ensure that your personal data is only retained for the period that we need it for, or in accordance with laws, regulations, and professional obligations that we are subject to. All personal information collect has a defined retention period. If you would like to find out how long your information is being retained, please contact us.

1. Overview
Diameco uses SMS short code marketing to communicate offers, updates, and promotions directly to customers who have opted in. This service is designed to provide timely, relevant content based on customer preferences.

2. Opt-In and Consent
Customers must explicitly opt in to receive marketing messages via SMS. By opting in, customers consent to receive recurring automated marketing text messages from Diameco, including offers, promotions, and updates. Message frequency may vary based on user engagement and preferences. Standard message and data rates may apply.

Opt-In Mechanism: Customers can opt in by texting a designated keyword to our short code 60208, or through other documented consent methods such as signing up on our website or via email.

3. Opt-Out
Customers may opt out of SMS marketing at any time by replying "STOP" to our short code 60208 After opting out, customers will receive a confirmation message and will no longer receive marketing texts. For assistance, customers can reply "HELP" or contact us at support@diameco.com.

4. Data Usage
Personal data collected as part of SMS marketing, including phone numbers and message content, will be handled in accordance with our [Privacy Policy] and applicable laws. Diameco does not share personal data with third parties except as required to provide our services.

5. Message Frequency and Charges
Message frequency may vary. Standard message and data rates apply to all messages sent via our short code. Customers are encouraged to check with their wireless provider for more details on applicable charges.

6. Customer Support
For any questions, issues, or support regarding our SMS marketing, customers can contact us at Support@diameco.com or reply "HELP" to our short code 60208 for immediate assistance.

7. Changes to This Policy
We reserve the right to modify or update this SMS short code marketing policy at any time. Any changes will be posted on our website, and continued use of the SMS marketing services constitutes acceptance of any updates.

Carriers are not liable for any delayed or undelivered messages

Please contact us if you have any questions or complaints regarding the Services or about these Terms, you may contact us at support@diameco.com.